Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-consulting-for-car-repair-shops.livebursts.com (hereafter referred to as “AI Consulting for Car Repair Shops,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and management of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-consulting-for-car-repair-shops.livebursts.com.
  2. Any mobile or desktop applications developed by us.
  3. Services and products offered through our platform.
  4. Interactions between users and our digital assets, including emails, chat, and online forms.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

Your interactions with AI Consulting for Car Repair Shops may involve the following data processing activities:

  1. Using Our Services: When you sign up as an authorized user or utilize our applications, we collect and process your account information, such as your name, contact details, and login credentials.
  2. Website Visits: We track visits to our websites using analytics tools, which may include IP addresses, browser types, and pages accessed for site improvement purposes.
  3. Communications: If you choose to receive marketing emails, newsletters, or other communications from us, we will process your contact information and preferences.

Personal Data Collection

We collect various categories of personal data as described below:

  1. Account Information: This includes your name, user ID, email address, and password (hashed and salted for security).
  2. Payment Details: We may store payment information used for transactions, including cardholder name, card number, expiration dates, and CVV codes (masked for security).
  3. Financial Records: Financial data related to billing and invoicing may be collected and stored securely.
  4. Purchase History: Details of products or services purchased from us, including quantities and transaction dates.
  5. Mobile Device Identifiers: We may access unique device identifiers, such as IP addresses, mobile phone numbers, or machine IDs, for service improvement and analytics.
  6. Location Data: With your consent, we can collect location information to provide personalized services.
  7. Feedback and Reviews: Any comments, suggestions, or ratings you provide will be stored to enhance our services.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may access your public profile information.
  9. Product Details: Data related to products of interest, including product IDs, preferences, and customization options.

We collect this data through direct user input, automated systems (like cookies), and third-party service providers who assist in our operations.

Cookies and Similar Technologies

AI Consulting for Car Repair Shops uses cookies and similar technologies to enhance your experience and understand how users interact with our platform:

  1. Strictly Necessary Cookies: These are essential for website functionality, ensuring a seamless user experience. They allow features like login, language preferences, and shopping cart management.
  2. Preference Cookies: We use these cookies to remember settings you’ve chosen, such as language, theme, or other customization options.
  3. Analytics Cookies: Used by our analytics partners to collect aggregated data about website usage, helping us improve the site’s performance and user experience.

Users can control non-essential cookie preferences through our Cookie Manager tool.

Data Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations. Once the retention period expires or when data is no longer needed, we securely delete or anonymize the information unless required by law or for valid business purposes.

Children’s Privacy

We do not knowingly collect personal data from individuals under 18 years of age. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  1. Access: The right to request access to and a copy of your personal data held by us.
  2. Rectification: The right to request corrections if your personal data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data in certain circumstances.
  4. Restriction: The right to limit the processing of your personal data.
  5. Data Portability: The right to receive a copy of your personal data in a structured, commonly used format, and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for specific purposes.
  7. Non-Discrimination: The right not to be subject to automated decision-making or profiling that significantly affects you.

To exercise any of these rights, please reach out to our privacy team at the contact details provided.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we will notify users of significant updates through email or by displaying a notice on our platform.

Contact Us

For any questions, concerns, or requests related to your privacy:

  • Email: [email protected]
  • Address: AI Consulting for Car Repair Shops, [Street Address], [City], [Postal Code]